Terms & Conditions

Terms & Conditions

Tour and Transfer Notes:

For the “Driver-Only” trip options, please be aware no guide is provided. The driver is not allowed to accompany the clients into the sites or give any explanation in or around the official tourist sites.


Guides with languages other than English may be at a supplement. Please check with us.


When crossing the land borders into Jordan, occassionally the Israelis close Allenby Bridge early. This is in special circumstances and is often unannounced; it happens a couple of times a year. It is possible if this happens, to travel via Jordan Valley Crossing which is 90 minutes north of Allenby/ King Hussein Bridge.


Minimum 25% non-refundable deposit is required to confirm your booking, and full payment is due 60 days prior to the tour start date (transfers are an exception to this).  


Payment is possible by bank transfer, PayPal, or credit card (Visa or Mastercard). 

Refusal of entry at the border:

As a tour company we make sure that you have all the information you need regarding crossing the border prior to your trip, however we have no control over the procedures and systems followed by the border authorities, so we can’t guarantee your entry at the border.


Please be aware that if a customer is denied entry at the border by the border authorities for any reason, we can’t be responsible for that, hence the cancelation terms shown below would be applicable.

Delivery Policy & Method:

In order to get approval to receive Credit Card payment, we have to have a section titled “Deliver Policy & Method” in our terms and conditions.  Since we provide services, rather than delivery of products, this section is not really necessary, but here it is anyway.

Travel and Medical Insurance:

Travel and Medical Insurance is not included in our tours. We advise all our customers to get travel and medical insurance prior to travelling.

Company Name:

Experience Jordan Adventures is the adventure brand of Experience Jordan for Travel and Tourism, a licenced tour company in Jordan, registered with the Ministry of Tourism and Antiquities, Jordan Tourism Board, and is a member of the Jordan Inbound Tour Operators Association (JITOA) and Jordan Society of Tourism and Travel Agents (JSTA).

Cancellation Policy:

Refund Policy:

Privacy Policy: